Universal Auto Service

Cheryl Savage 5 months ago

I don't know what i would do without Eric. He is by far the best mechanic I've ever had. I've had my volvo for 23 years and it runs like a top! Other than the first 5 years Eric is the only one who's worked on my car!

Nicole Mason 3 years ago

Bought my Volvo used and saw the previous owners had spent thousands of dollars trying to fix the AC. It was intermittent at best when I got it, so took it to Eric and he immediately recognized the problem, and had it fixed at an extremely low price later that week. It’s been running flawlessly ever since. This is the ONLY place you should take your Volvo to for maintenance! You will quickly see just how thoroughly he understands these cars and can perform efficient and long-lasting repairs. Highly recommend!

William O'Day III 4 years ago

In my opinion there is no one better qualified in Buffalo NY to work on foreign cars than Eric. He has consistently shown me only the best of what he can do and with my fleet of older Mercedes Benz he has been a rock that I can always count on. Look no further he is the go too! Sincerely, Bill

Ryan Beasley 5 years ago

Terrible! Eric the owner turned me away. I needed alot of work done on my vehicle 1 of witch was my breakes that were getting down to grinding metal. Eric told me to return a week later to diagnose all of my issues. In the mean time i HAD to have emergency break service done elsewhere, no choice had to be done. When i returned a week later to Eric i told him i had my breakes done and had my codes read but not reset. He was offended by this and refused to do service on my vehicle. He told me im not supposed to take my vehicle to multiple mechanics. Eric is not a frendly person nor does he know how to communicate with potential clients. I actually felt i was annoying him the first time we met. He seems not all there. There are plenty of great mechanics out there. I would avoid this shop. I do NOT recomend Universal Auto Service

Benjamin Brown 6 years ago

Eric and Universal Auto are fantastic to work with. If you own a European this is the place to go. Eric is by far the easiest and most transparent mechanic I’ve gone to. I’ve never felt “sold” to for excess repairs. This is a one man show shop but I’ve never felt my service took longer than normal and Eric is always responsive. Also, he’s just a plain nice guy. He’s great to chat with and you might just learn something about your car in the process. A+!